Student Assessment Tasks – Hire Academic Expert

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Student Name __________________

Student Id ______________________

Student Assessment Tasks

BSBLDR602 Provide leadership across the organisation

 

 

Student Assessment Tasks – Cover Sheet

Student Name Student ID Number
Unit Start Date Unit End Date
Assessment Due Date Date Submitted

This cover sheet is to be completed by the student and assessor and used as a record to determine student competency in this assessment task

The assessment process and tasks were fully explained.

Yes / No

I am aware of which evidence will be collected and how.

Yes / No

I am aware of my right to appeal an assessment decision.

Yes / No

I am aware that I can locate the AIM Institute of Health and Sciences (AIMIHS) Complaints and Appeals Policy and Procedure on their website at (https://aiminstitute.edu.au)

Yes / No

I have discussed any additional educational support or reasonable adjustments I require in order to undertake this assessment with the Student Support Services Officer and Trainer / Assessor, (if applicable). e.g. Student Handbook and Access and Equity Policy (https://aiminstitute.edu.au)

Yes / No

I have access to all required resources?

Yes / No

Cheating & Plagiarism Declaration

Student Declaration: In accordance with the AIMIHS Plagiarism Policy, I hereby acknowledge by signing this declaration that I have not cheated or plagiarised any work regarding the assessment tasks undertaken in this unit of competency except where the work has been correctly acknowledged.

NOTE: Student must sign this prior to submitting their assessments to the assessor

Signature Date:

______ / ______ / 20______

 

 

 

 

 

 

 

Assessment Results

Satisfactory

or

Not Yet Satisfactory

(Please circle the assessment result for this task)

Feedback to Student – Please provide general feedback on the Student’s performance
Student Declaration: – I verify that the work completed is my own and that I was adequately informed of the assessment process prior to commencing this assessment task. Assessor Declaration: – I verify that I have adequately explained and negotiated the assessment tasks with the student prior to commencing assessment.
Student Name: Assessor Name:
Student Signature: Date Assessor Signature: Date

 

 

 

 

 

 

 

 

The assessment tasks for BSBLDR602 Provide leadership across the organisation are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.

Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the AIMIHS Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.

Assessment for this unit

BSBLDR602 Provide leadership across the organisation describes the performance outcomes, skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit.

For you to be assessed as competent, you must successfully complete two assessment tasks:

Assessment Task 1: Knowledge questions – You must answer all questions correctly.

Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.

 

 

  Assessment Task 1: Knowledge questions

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:

review the advice to students regarding answering knowledge questions in the AIMIHS Student User Guide

comply with the due date for assessment which your assessor will provide

adhere with your AIMIHS’s submission guidelines

answer all questions completely and correctly

submit work which is original and, where necessary, properly referenced

submit a completed cover sheet with your work

avoid sharing your answers with other students.

 

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Assessment information

Information about how you should complete this assessment can be found in Appendix A of the AIMIHS Student User Guide. Refer to the appendix for information on:

where this task should be completed

the maximum time allowed for completing this assessment task

whether or not this task is open-book.

Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your AIMIHS has provided you with an assessment cover sheet, please ensure that you use that.

 

Questions

Provide answers to all of the questions below:

Discuss, in one paragraph, the concept of business ethics.

Discuss ethical leadership and its importance in supporting organisational values.

Discuss three characteristics of an ethical leader.

Give, and explain, three benefits of ethical leadership.

Explain the importance of leadership in ensuring that work health and safety legislation is met.

Give five (5) reasons why it is important to follow anti-discrimination law and provide equal opportunity, giving a short explanation of each.

Discuss at least three strategies that can be used to encourage employee participation in decision-making.

Discuss three strategies that a leader can use for building trust and confidence with colleagues.

Explain two research methods an organisation can use when considering leadership skills and best practice for their workplace and culture.

For your two research methods discussed above, describe a method of how this can be implemented in a workplace.

Explain the key phases of a change management process.

Explain the organisational change process using Kotter’s 8-step change model.

 

Assessment Task 1: Checklist

Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully? Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Task outcome:

Satisfactory

Not satisfactory

Assessor signature:
Assessor name:
Date:

 

 

  Assessment Task 2: Project Portfolio

Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.

You will need access to:

a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access

your learning resources and other information for reference

Project Portfolio template

Simulation Pack (if you need a case study).

Ensure that you:

review the advice to students regarding responding to written tasks in the AIMIHS Student User Guide

comply with the due date for assessment which your assessor will provide

adhere with your AIMIHS’s submission guidelines

answer all questions completely and correctly

submit work which is original and, where necessary, properly referenced

submit a completed cover sheet with your work

avoid sharing your answers with other students.

 

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Assessment information
Information about how you should complete this assessment can be found in Appendix A of the AIMIHS Student User Guide. Refer to the appendix for information on:

where this task should be completed

how your assessment should be submitted.

Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your AIMIHS has provided you with an assessment cover sheet, please ensure that you use that.

 

 

Activities

Complete the following activities:

Carefully read the following:

  This project requires you to influence, support and provide resources for at least two individuals and one team.

Due to nature of this unit’s requirements and the complexity in relation to leading and influencing the individuals and team, this project must be based on the case study provided in the simulation pack.

You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below. Before you begin, complete page 4 of your Project Portfolio. Then review all of the document that form part of the Simulation Pack.

Influence, support and provide resources for a team: prepare a presentation

  The first step is to prepare for a meeting with the Senior Management team to discuss the new Strategic Plan and the company’s mission and objectives, as well as provide an opportunity for input and making decisions on operational priorities and activities for the upcoming year. This will also be an opportunity, as set out in the company’s vision, to encourage employees to contribute innovative ideas and improvements, so you should also ensure that you research techniques to encourage innovation and ideas for use in the meeting.

In order to prepare for the meeting, you will need to thoroughly review the Strategic and Operational Plan in the Simulation Pack and operational priorities and prepare for a presentation about the new Strategic Plan as part of the meeting.

Your presentation will need to last approximately 15 minutes and use graphics, such as images and tables or graphs to add interest to the presentation, as well as providing a visual representation of data. You can do this using PowerPoint or similar presentation software.

A further 15 minutes should be allocated to discussion of the operational priorities and activities required to achieve them.

Note that at the meeting your assessor will provide some additional ideas for operational activities which you will need to consider and discuss in accordance with the company’s goals and objectives and the risk management plans identified in the Strategic Plan.

As the staff attending the meeting come from a range of educational backgrounds and familiarity with strategic planning processes, you will need to ensure that your presentation is free of jargon and presented in clear and concise English.

Your presentation should address:

Meeting aims (scenario information and instructions provided to you).

The purpose of the Strategic Plan.

An outline of the organisation’s mission, vision, values and key objectives, as well as strategic priorities as outlined in the Strategic Plan.

Ensure you build staff commitment by explaining vision and values as a shared vision, which all staff can contribute to.

A discussion of market characteristics and conditions as described in the Strategic Plan, including the global economy and technological advances, as well as environmental trends in relation to construction.

A discussion of the company’s strategic objectives operational priorities.

An outline of key risks identified with regard to the Strategic Plan and at least four examples of how the company intends to manage identified risks.

A discussion of operational priorities for the year ahead and activities required.

Assigning of roles and responsibilities, as well as competencies based on the job role. Review the operational priorities in the Strategic Plan and identify specific operational activities and roles and responsibilities associated with the business expansion. For example, specific marketing activities that will need to occur and actions associated with the setting up of the new display centre. Identify at least ten (10) specific activities, as well as allocation of responsibilities according to the information about staff roles and competencies in the scenario information. This will need to be discussed and confirmed with staff at the meeting.

Outline of all of the resources that will be in place for the expansion as per the Strategic Plan.

An outline of the expectations of the company with regard to ensuring that the objectives values and standards of the company are adopted in every day interactions with customers, suppliers and other staff. You will need to review this information in the Strategic Plan and provide specific examples of expected behaviour.

  Attach your presentation you have developed to Section 1 of your Project Portfolio.

Submit to your assessor for review and marking prior to delivery.

Influence, support and provide resources for a team: deliver your presentation

  Deliver your presentation to the Senior Management team and seek input from staff on the new Strategic Plan, as well as operational activities required to achieve objectives. You will need to be ready to answer questions and discuss ideas. You will also need to encourage innovative ideas as per the techniques you researched in the previous activity step.

Use the presentation you developed in the activity step above to deliver your presentation.

During the presentation, you will be required to demonstrate interpersonal skills and build trust and confidence in your team. To do this you will need to demonstrate:

Your ability to clearly and confidently present information

Your ability to encourage questions from staff

Your ability to use active listening to confirm information and ideas.

Your flexibility and adaptability to embrace ideas through your positive response to staff suggestions.

Your ability to be a positive role model to other members of the team.

During the meeting, answer questions and discuss suggestions/ideas offered by staff at the end of the presentation, as this feedback will be used to update the Strategic Plan.

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This presentation can be in person or conducted virtually. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated.
  After you have delivered your presentation, work into Section 1 of your Project Portfolio to develop an email to staff – more instructions are provided in your portfolio. Submit to your assessor.

Influence, support and provide resources for a team: investigating workplace issues

  Assume that it is six months later and the expansion into Brisbane and the Sunshine Coast has proved to be highly successful. However, issues are arising with workplace fatigue. At a staff meeting, it was identified that some of the staff are working very long hours during the week and are also working at weekends.

Staff are complaining of stress and fatigue. The long hours are as a result of the numerous projects that the company currently has. Many staff are also travelling extensively because of the interstate expansion.

The company’s safe working guidelines are as follow:

No one should work more than 8 hours in a day.

There should be at least 10 hours’ continuous break per 24-hour period.

A lunch break of at least 30 minutes should be taken during the working day.

Individuals should be aware of the hours worked and ensure they are aware of the risks.

Staff time sheets for September show the following:

Human Resources Manager: shows 180 hours worked over a 4-week period (M to F). Break of at least 30 minutes taken each day.

Marketing Manager: shows 190 hours worked over a 4-week period. Shows no lunch breaks taken.

Operations Manager: shows 14.5 hours worked during three days of the month of September. Lunch breaks taken intermittently.

Administration Officer: 152 hours plus lunch breaks of 30 minutes taken.

  Your Operations Manager has asked you to investigate this issue, conduct research into fatigue management and then communicate the finding to staff as a first step in addressing this issue.

Develop a short report (at least a page long) for the staff that includes:

An analysis of the data to show that staff have not been meeting the safe working guidelines.

Health and safety implications of fatigue including:

Problems associated with fatigue

Signs of fatigue

Risks associated with fatigue and procedures for managing the risk of fatigue.

Proposed strategies for managing fatigue

To conduct your research, you should identify relevant sources of information on this topic and include the sources of information that you have used in your report.

Work into the fatigue management report section of Section 2 of your Project Portfolio to structure your response.

  Submit to your assessor.

Influence, support and provide resources for first individual

  Assume that the company now wants to develop a short media release about Boutique Build’s expansion into the Brisbane and Sunshine Coast market. The intent of the release is to attract interest in the company and to provide a brief summary of the company and its operations. You are also going to use this project to provide leadership and support to the Marketing Manager, Jane Smith, who will be responsible for writing the media release under your direction.

The media release is to be released to the local press in Brisbane and the Sunshine Coast.

  Prepare to meet with the Marketing Manager.

Research some guidelines for developing engaging media releases that will promote a positive image. Prepare some information for Jane from the strategic plan and the presentation you developed earlier. The guidelines for the media release are:

No more than one page (400 words)

Should include a date, as well as contact details for future – you as the Director and CEO

Needs to be engaging and convey a positive image of the organisation.

  Meet with Jane (who will be roll played by your assessor) to brief her on the requirements for the media release.

During the meeting, you will be required to demonstrate interpersonal skills and build trust and confidence in Jane as part of your team.

This meeting will last approximately 20 minutes.

To do this you will need to demonstrate:

Your ability to clearly and confidently present information and delegate tasks

Your ability to encourage questions from the individual

Your ability to use active listening to confirm information and ideas.

Your flexibility and adaptability to embrace the marketing manager’s ideas through your positive response to suggestions

Your ability to be a positive role model to Jane as a valued member of your team

Your ability to empower Jane to be innovative and take responsibility for developing the media release and to feel assured of your trust and confidence in her.

  Jane has sent you her media release for review. It has been worked on by her and her new marketing interns David and Bella. Compose an email to the marketing manager and her new team of interns congratulating them on a job well done. Make sure your email sets the tone that you have trust and confidence in their abilities and that demonstrates support for their team and an open-door policy.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. Submit this as an attachment in Section 3 of your Project Portfolio.

Work goals and professional development

  Choose a company that you would be interested in working for, as well as a job role within that company. The role you choose should be at a managerial level, such as a Marketing Manager or Human Resources Manager.

Research and access information relating to the company, including the company’s web site and a position description for the role that you are interested in within the company. Your assessor can provide you with assistance in identifying this information if you are having difficulty accessing such information.

Review the company’s website and the position description for the role you have chosen. For the position that you have identified, consider what your work goals and plans for 12 months would be if you were in that position. Note down at least five work goals for the job role. Your goals must be SMART goals and must address both personal work goals, as well as overall work goals for the roles based on the position requirements.

Work into your project portfolio in Section 3 and answer all of the questions in the section: Work goals and plans.

  Research and review at least four professional development opportunities that would be relevant to the role that you have chosen and that relate to the work goals you have identified in the Work Goals and Plans section.

Use the Professional Development Plan Template in Section 3 of your Project Portfolio to guide you with your response to this activity.

Assume that the organisation allocates a budget of $1,500 per year per staff member for professional development, so your decisions on professional development opportunities should be based on this. Also identify at least three free professional development opportunities that can be completed easily on your own or with some of your class members, for example, participating in webinars or engaging on Linked In forums, watching TED Talks together or some other suitable activities. You will be required to participate in these opportunities and provide a report on it.

Complete the professional development plan with the details of at least four professional development/networking opportunities that could be attended by someone in this job role over the next 12 months.

You are be required to include a brief description of each professional development opportunity, costs and location and date/s as applicable.

Work into your project portfolio in Section 3 and answer all of the questions in the section: Professional development plan.

  Participate in the three professional development opportunities you identified above. This will have to occur over a period of time so you will need to discuss with your assessor a timeline to complete the activities and when the due date will be.

Complete all sections of the Professional Development Report Templates in Section 3 of your Project Portfolio to guide you with your response to this activity.

Each question in the report should be answered in approximately one paragraph.

Influence, support and provide resources for second individual

  Imagine that it is one year later, and Boutique Build has expanded into the Brisbane and Sunshine Coast market as planned.

As the Operations Manager, you are responsible for a number of staff who travel regularly from Sydney to Brisbane and the Sunshine Coast as part of their role. It has come to your attention recently that one of the staff members, Aniko, has been accruing frequent flyer points from business travel and using these points for their own personal travel. You are unsure if this is allowed or not and so decide to investigate the situation.

  Review the company’s code of ethics to identify current values and standards and to identify whether it addresses the issues of accruing frequent flyer points.

Identify and review the codes of ethics and other documents from at least three other companies on how they manage the issue of staff use of frequent flyer points.

Develop a memo for the CEO that makes a recommendation on whether the practice of accumulating frequent flyer points for personal use should be allowed. Attach this memo to Section 3 of your Project Portfolio.

  Update the Code of Ethics.

Write an updated version of the company’s Code of Ethics based on your investigation and the response given to you by your CEO.

Attach it to Section 3 of your Project Portfolio.

  Meet with Aniko (who will be roll played by your assessor) to discuss the new Code of Ethics with her personally, and help her to see that she is unable to continue on with her current practice.

During the meeting, you will be required to demonstrate interpersonal skills and build trust and confidence in Aniko as part of your team.

This meeting will last approximately 20 minutes.

To do this you will need to demonstrate:

Your ability to clearly and confidently present information

Your ability to encourage questions from the individual

Your ability to use active listening to confirm information and ideas.

Your flexibility and adaptability to help her see that she is not being disciplined but that the policy is changing and she needs to adhere to the new code of ethics requirements for future travel

Your ability to be a positive role model to Aniko as a valued member of your team

Your ability to empower Aniko and to help her feel assured of your trust and confidence in her.

  Send an email to all staff

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style and demonstrate positive leadership and role modelling.

It should include a summary of the company’s position on this issue, as well as clear directions for staff with regard to the use of frequent flyer points.

Ensure that you use clear and concise language so that all staff can understand the company’s position.

Attach your email to Section 3 of your Project Portfolio.

  Submit Section 3 of your Project Portfolio to your assessor for marking.

Submit your completed Project Portfolio

  Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary.

Submit to your assessor for marking.

 

 

Assessment Task 2: Checklist

Student’s name:
Did the student: Completed successfully? Comments
Yes No
Team:
Clearly and correctly communicate the organisation’s vision, values and strategic priorities as set out in the Strategic Plan?
Clearly communicate the relationship between the objectives, values and standards of the company and expectations of staff through their presentation to staff?
Use clear and simple language in the presentation, as well as during presentation, to facilitate staff understanding?
Clearly articulate operational priorities and activities and the roles and responsibilities of all staff to ensure that staff understand, and can achieve, responsibilities?
Demonstrate the ability to ensure that staff are consulted with, and can participate in, decision making?
Allocate roles and responsibilities appropriately according to staff competencies and the operational plan?
Build the commitment of the team?
Include suitable visual images within their PowerPoint presentation to facilitate understanding by all staff?
Build trust, confidence and respect through using effective interpersonal skills including:

clear and confident presentation

encouraging questions from staff

active listening to confirm information and ideas?

Show flexibility and adaptability by demonstrating willingness to embrace ideas raised by the team?
Report on ideas put forward by staff and external customers as summarised in the meeting feedback, and how decisions that have been made according to feedback provided?
Report on how decision-making has been informed by risk management strategies?
Send communication within required timeline?
Demonstrate the ability to investigate a workplace issue promptly and communicate findings to staff including:

Analyse data to identify whether safe working guidelines are being followed

Research and reporting on fatigue issues

Providing recommendations to address the issue?

 

First individual:
Prepare for and conduct a meeting with the Marketing Manager to delegate the development of a media release, and in doing so demonstrate their ability to:

clearly and confidently present information and delegate tasks

encourage questions from the individual

use active listening to confirm information and ideas

show flexibility and adaptability to embrace the marketing manager’s ideas through their positive response to suggestions

be a positive role model to Jane as a valued member of their team

empower Jane to be innovative and take responsibility for developing the media release and to feel assured of their trust and confidence in her?

Send an email to the marketing team congratulating them on great work on the media release?
Demonstrate personal and professional competence by:

developing work goals for a chosen role

identifying relevant professional development activities to ensure own continuous improvement in line with the criteria of the activity step

planning and documenting professional development according to budget set

participating in, and reporting on professional development activities that include networks and industry groups regularly

developing work goals for a chosen role

identifying relevant professional development activities to ensure own continuous improvement?

Investigate and report on ethical issues through a review of the current Code of Ethics and other companies’ practices?
Recommend ethical behaviour in relation to the case study scenario of accumulation of frequent flyer points?
Update the Code of Ethics so that it clearly states the company’s expectation regarding ethics and frequent flyer points?
Encourage ethical behaviour through the sharing of Code of Ethics information with staff and so that they are clear of their responsibilities?
Use clear and concise language in all documents so as to ensure understanding by all staff?
Investigate and report on ethical issues through a review of the current Code of Ethics and other companies’ practices?
Demonstrate a positive leadership style in their email to staff members communicating the company’s position on the subject?
Second individual:
Conduct a meeting to provide guidance and workplace resources in relation to the Code of Ethics and the frequent flyer program:

clearly and confidently presenting information

encouraging questions from the individual

using active listening to confirm information and ideas

showing flexibility and adaptability to help her see that she is not being disciplined but that the policy is changing and she needs to adhere to the new code of ethics requirements for future travel

being a positive role model to Aniko as a valued member of their team

empowering Aniko and to help her feel assured of their trust and confidence in her?

Task outcome:

Satisfactory

Not satisfactory

Assessor signature:
Assessor name:
Date:

 

 

Student name:
Assessor name:
Date:

Final assessment results

Task Type

Result

Satisfactory Unsatisfactory Did not submit
Assessment Task 1 Knowledge questions

S

U

DNS

Assessment Task 2 Project Portfolio

S

U

DNS

Overall unit results

C

NYC

Feedback

 

My performance in this unit has been discussed and explained to me.

I would like to appeal this assessment decision.

 

Student signature: Date:

 

 

I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

 

Assessor signature: Date: