Awarded by City & Guilds
Assignment – Understand how to establish an effective team
Version 1.0 (March 2017) 1
Assignment Task for Unit: Understand how to establish an effective team
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|Learner Registration No:||Learner Name:|
The purpose of this unit is to develop knowledge and understanding of how to establish an effective team
In order for a team to perform effectively the members need to work together in a positive and constructive
manner. Many things such as listening to others, treating each other with respect, empathy and
acceptance of differences can all contribute to achieving effective working relationships within the team.
In order for a team to perform effectively the manager also needs to know how a team develops and that
members have a preference for particular behaviours when working with others.
In order to demonstrate your knowledge and understanding of the importance of this and how it can be
applied you need to complete the tasks below.
You may want to relate your answers to an organisation that you work in and use examples from that
organisation to illustrate your responses. If you are not currently working within an organisation, then you
may complete this task in relation to an organisation with which you are familiar. This could include
experience working in a voluntary capacity.
You should plan to spend approximately 6 hours researching your workplace context, preparing for and
writing or presenting the outcomes of this assignment for assessment. The ‘nominal’ word count for this
assignment is 1000 words: the suggested range is between 800 and 1200 words.
Check your assignment carefully prior to submission using the assessment criteria.
|Please use the sub-headings shown below
when structuring your Assignment
|Understand how to develop and maintain
effective working relationships
You should provide your own understanding of
how to develop and maintain effective working
relationships by providing responses to the
assessment criteria using, whenever
appropriate, examples from a team situation
with which you are familiar.
|• Explain the benefits of effective working
relationships in developing and maintaining the
team (20 marks)
• Describe behaviours which could develop and
maintain trust at work (16 marks)
• Explain the role of communication in developing
effective team working (20 marks)
|Understand how to build the team
In order for a team to perform effectively the
manager also needs to know how a team
develops and how members have a preference
for particular behaviours when working with
others. Making reference to a team situation
with which you are familiar, provide responses
to the assessment criteria.
|• Explain the differences between a group and a
team (12 marks)
• Describe the stages of an established model of
group formation (16 marks)
• Explain how a manager could benefit from knowing
team members’ preferred roles as defined in an
established team role model (16 marks)
|By submitting I confirm that this assignment is my own work|
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