Discussion Post Week 3

Respond to the following in a minimum of 175 words: 
Based upon what we learned from this week’s required learning activities:

Identify two types of e-commerce and describe how they have changed consumer-to-business and business-to-business transactions.
How might either of these types be applied to a public sector entity?
Consider whether customer relationship management applications may be effectively applied in a public sector environment and explain some of the potential advantages and disadvantages. 

 Support your statements using APA style references.