5N0972: Identify the features of good customer service: considering the impact the customer service: Customer Service Assignment, OC, Ireland

5N0972: Identify the features of good customer service: considering the impact the customer service: Customer Service Assignment, OC, Ireland
Explain the key elements of good customer service

Identify the features of good customer service: considering the impact the customer service representative has on the customer and on the organization’s sustainability.
Explain the standards rating systems by which customer service is developed and measured in your industry.
Identify and explain the key consumer legislation and its functions and the regulators who provide the consumer protection

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